Customer's service system of network of trade and business of the Chinese handicraft is a unified customer service platform, The special number adopted unifiedly is inserted, utilize the communication resources and one's own business systems of China Telecom synthetically, Cover all business and branch companies. Customer's service system faces global customer, supplier, purchasing trader and every department inside the Chinese handicraft trade and business network company, Offer consultation, inquire about, accept, complain, sells every service of supporting etc. Our goal improve the quality of the service of e-business through our service, And then raise the Chinese handicraft trade and business network whole market competitiveness .

　　Customer's service centre adopts the international and advanced CRM systematic platform, has moved towards the informationization and standardized and create favorable terms all-sidedly for the eastern legend science technologies co., ltd. of Beijing. Service centre besides possessing the access way relying mainly on" telephone" of the tradition customer, Still offer fax, Web, E-mail, WAP waits for" Contact Center" of many kinds of access ways, Combine the Chinese handicraft trade and business network scope of business of" e handicraft information of era and fast traffic lane of trade", Offer" Call Center" to customer, the service of" Call Center of Internet" or" Web Center".

　　The aim of customer's service centre is to" become the trade mouthpiece of handicraft", Work deep to get company business the each links of flow customer service. We will run the department and cooperate closely with the marketing and network , will make smooth workflow, the strict quality level and effective service management system, Improve the service level of the company constantly, support and believe in us in order to repay the masses of customers.

　　Chinese handicraft trade and business network 0513-7807757 main forces of customer's service hotline offers the high most quality service to you wholeheartedly!

　　Welcome you to dial customer's service hotline of network of trade and business of Chinese handicraft !

　　The quality level of customer service

　　Ask responsibility system in all-weather, one station type head

　　Positive, solve the worry for your business activity

　　Our service theory

　　" all is considered for the customer"

　　7*24 awaits the opportune moment, handle, complain that is proposed in business consultation, inquiry of the information, business;

　　It offers one hour service bell meet and listen to the customer incoming telegram by loud eaches;

　　User's waiting time does not exceed 90 seconds ;

　　Inquiry and appeal needing to support systematically are replied within 2 workdays ;

　　Hospitable, thoughtful, satisfied service, patience, careful, accurate, prompt answer .

　　Our service slogan --Think more, the ones that are done are better !